Assistant Customer Services Manager

Progressive Career Step!

Have you got experience in customer service?

Do you have transferable management skills?

Are you looking for a next career step?

Would you like to be part of a modern and thriving employer?

If you have a passion for people, and delivering outstanding customer service, this is the role for you!

If you are based nearby and want to work in Tunbridge Wells, this is a fantastic and rare leadership opportunity!

In a varied and busy role with customer relationship building at the core…

Focused on leading and managing the experience of existing customers, you will be involved with:

• Escalated customer handling and query management, including customer visits
• Coaching, training and development support to a team
• Overseeing budgets and signing off invoices
• Producing management and customer reports
• Managing documentation such as training documents and standard procedures
• Liaising between departments such as supply chain and sales to support smooth day-to-day operations

Mon – Fri 37.5 hours + paid overtime hours

£30,000-£35,000

Sociable and dynamic team in easily accessible offices

Perfect for someone with a background of customer service and seeks to move into a leadership/management, or perhaps in a different sector seeking a change!

Apply now with you CV to be considered, or better, call Miles Dutton at Recruitment Solutions Tunbridge Wells!