Administrator

Administrator

Job Purpose

An established organisation based in Sevenoaks is seeking a proactive and detail-oriented Administrator to support its busy operations team. The successful candidate will play a vital role in maintaining service delivery standards, supporting both internal teams and external clients, and ensuring accurate system updates and scheduling.

Key Responsibilities

• Deliver a high standard of service for reactive call handling and client support
• Maintain and update the field service software system accurately and efficiently
• Provide timely updates to clients regarding job progress and completion
• Manage the logging and closure of reactive calls across the operations team
• Support general administrative duties to ensure smooth daily operations
• Schedule planned maintenance works for in-house staff and subcontractors
• Coordinate staff holiday and sickness records, arranging cover where necessary
• Revise existing planned maintenance schedules in line with updated contracts
• Set up planned maintenance records and schedules for new contracts
• Monitor and update job status, including uploading necessary certification
• Ensure client compliance systems mirror internal records
• Maintain site logbooks, keeping certification documentation current
• Foster strong working relationships with both internal teams and clients
• Consistently meet or exceed performance KPIs

Skills and Attributes

Essential:

• Strong literacy and numeracy skills
• Confident using technology such as Microsoft Office, laptops, and tablets
• Excellent interpersonal and communication skills
• Fluent in both written and spoken English
• Ability to manage a varied workload in a fast-paced environment

Benefits

• Lovely offices and location
• Near Train Station
• Onsite parking
• Company Pension
• Progression

Apply now for immediate consideration