Household Claims Handler

Household Claims Handler – Bromley | £28,000–£30,000
Join a Specialist Firm Committed to Outstanding Service

My client is a well-established and respected insurance firm based in Bromley , known for their personal approach and strong reputation in the market. With continued growth in their property and household claims division, they are now seeking a Household Claims Handler to join their collaborative, professional team.

The Role:
As a Household Claims Handler, you’ll manage a portfolio of property claims from first notification to settlement. This includes validating claims, liaising with insurers, loss adjusters, and policyholders, and ensuring claims are handled efficiently and empathetically. You’ll play a key role in maintaining client trust and satisfaction.

Key Responsibilities:

• Handling a caseload of household/property claims (escape of water, fire, theft, storm, etc.)
• Reviewing policy coverage and making liability decisions
• Coordinating repairs and settlement negotiations
• Communicating with all parties to progress claims smoothly and fairly
• Keeping accurate records in line with FCA regulations

About You:

• Previous experience in household/property claims handling is essential
• Strong communication and organisational skills
• Ability to manage multiple claims with empathy and attention to detail
• A proactive, problem-solving mindset

What’s on Offer:

• Competitive salary of £28,000–£30,000 (DOE)
• Supportive team environment with real progression opportunities
• Office-based role in Bromley with modern facilities
• A growing firm with a focus on client service and employee development

If you’d like me to tailor this further to your branding or add your company name, feel free to let me know!