Trainee IT support

Job description

Job description

My client provides IT Solutions across the UK. They pride themselves on maintaining the highest levels of technical competence, ensuring they deliver tailored solutions that meet their customers’ needs. Their professional approach values the people they work with and the environment in which they operate.

My client is seeking enthusiastic individual who demonstrate:

• A genuine passion for IT and computers.
• Strong communication and customer service skills.
• Excellent interpersonal strengths and a professional approach.
• Analytical and problem-solving capabilities.
• A logical mindset and strong organisational skills with attention to detail.
• Enthusiasm and a willingness to learn.
• The ability to work both independently and collaboratively within a team.

Your Role:
As a Trainee Support Technician, you will:

• Serve as the first point of contact for clients via telephone and email.
• Enjoy interacting with a diverse range of clients, providing exceptional customer service.
• Maintain accurate records of client interactions and issues.
• Work effectively as part of a team to deliver solutions.
• Receive full in-house training to develop your skills.

Working Hours:

• A 6-month probationary contract, with a review for a potential permanent role.
• First 3 months: 9:00 am to 2:00 pm
• Next 3 months: 9:00 am to 5:30 pm

This is a fantastic opportunity for someone eager to build a career in IT within a supportive and professional environment. Apply now!