Insurance Customer Service Advisor

Launch an insurance career with a forward-thinking and growing provider that offers structured professional qualifications, mentorship, and a clear pathway from advisor to specialist.

This is an excellent opportunity to join a company that prioritises professional development, providing comprehensive training and genuine long-term career progression.

Location & Perks

• Free on-site parking
• Modern office environment
• Full-time hours, Monday to Friday (9:00am – 5:00pm)
• Friendly and supportive team with regular team-building activities
• Clear and achievable career progression

About the Role

The successful candidate will join a growing insurance provider, supporting clients and brokers throughout the insurance journey—from initial policy setup through to project completion.

This is a varied role within a collaborative team, offering exposure to multiple aspects of the insurance process.

Key Responsibilities

• Liaising with customers and brokers
• Managing product changes and policy adjustments
• Producing and issuing insurance documentation
• Logging initial claims reports (no claims handling required)
• Preparing and maintaining accurate client files

About the Candidate

The ideal candidate will have:

• A minimum of 3 years’ experience in customer service or administration
• Strong communication skills and excellent attention to detail
• Good IT skills, including Microsoft Excel and Office
• A proactive attitude and willingness to learn and develop professionally

What’s in It for You

• Structured training programme, including support towards Cert CII qualifications
• Clear career progression opportunities
• 25 days’ holiday plus bank holidays
• Pension scheme, life assurance, and income protection
• A supportive and inclusive team environment

Apply now for immediate consideration.