Admin & Customer Service

Admin & Customer Service Adviser | Tonbridge | £26,500 pro rata

Are you an organised, proactive and confident communicator looking for a varied role?

My client, a well-established logistics company are looking for a capable Admin & Customer Service Adviser to join their growing team.

This is a fantastic opportunity for someone who enjoys responsibility, variety, and building strong client relationships while supporting key operational functions.

Key Responsibilities:

• Oversee day-to-day administrative operations
• Handle customer service enquiries in a professional and timely manner
• Maintain accurate records, documentation, and internal systems
• Support logistics and wider operational activities
• Liaise with clients, suppliers, and internal teams
• Contact existing customers to gather feedback and identify new opportunities
• Build and maintain strong, long-term client relationships
• Identify opportunities to generate further business from existing accounts
• Escalate operational or service issues where necessary
• Open and close client files accurately
• Coordinate with accounts to support timely VAT returns
• Carry out other reasonable duties as required

What They’re Looking For:

• Strong organisational and time management skills
• Confident telephone manner and excellent communication skills
• Ability to handle bookkeeping and credit control tasks (desirable)
• Basic IT skills and willingness to learn new systems
• Proactive, adaptable, and solutions-focused mindset
• Confidence in handling objections and turning challenges into opportunities
• Ability to work independently and take ownership of responsibilities

What’s on Offer:

• Flexible part-time working hours (Full-time considered)
• Friendly and supportive working environment
• Free on-site parking
• A varied role with real responsibility and impact
• Opportunity to grow within a dynamic logistics business
• Full training provided

If you’re looking for a hands-on role where no two days are the same and you can genuinely make a difference, we’d love to hear from you.