Client Services Administrator

Client Services Administrator

Own transport required.

A fantastic opportunity to join a well-established and highly respected business in a varied Administrator & Customer Service role.

Looking for a role where no two days are the same , you can build your experience and become a valued part of a friendly team?

This could be the opportunity for you!

Our client is a long-established service provider with an excellent reputation for delivering a bespoke, high-quality service to clients across a wide range of sectors, including both the private and public sectors.

Due to continued success, they are looking for a friendly, organised and confident Administrator & Customer Service professional to join their team.

The Role

You'll be an important part of the day-to-day operation, acting as a key point of contact for customers and helping ensure everything runs smoothly behind the scenes.

You'll combine customer service, administration, scheduling and contractor liaison, making this a great role for someone who enjoys variety, likes being busy and takes pride in providing an excellent service.

Your responsibilities will include:

• Being the first point of contact for customers and clients
• Managing incoming emails and responding promptly and professionally
• Scheduling and coordinating works
• Liaising with contractors to arrange and manage appointments
• Keeping customers updated and ensuring information is communicated clearly
• Supporting the wider team with day-to-day administration
• Helping to keep schedules organised and ensuring works are coordinated efficiently
• Building positive relationships with customers, contractors and colleagues

About You

We're looking for someone who is organised, personable and confident, with a genuine interest in providing great customer service.

You don't need to tick every box. Full training is available, so if you have the right attitude and are keen to learn, we'd love to hear from you.

Ideally, you'll have:

• Previous experience in Administration or Customer Service
• Excellent communication skills, both written and verbal
• Good IT skills and confidence using computer systems
• Strong organisational skills and attention to detail
• The ability to juggle multiple tasks and priorities
• A professional, friendly and customer-focused approach
• Previous facilities experience would be desirable, but is by no means essential

Why Join?

This is an excellent opportunity to join a successful, established and friendly business where you'll be supported from day one and given the training you need to succeed.

You'll enjoy:

• £26,000 – £29,000 salary , depending on experience
• Monday to Friday, 9am – 5pm
• No weekend working
• Full training provided
• Excellent benefits
• A friendly and supportive team environment
• The opportunity to develop your skills within an established and reputable business
• A varied role where you'll be a key part of the day-to-day operation

Ready for your next move?

If you're an organised and enthusiastic Administrator or Customer Service professional looking for a Monday-to-Friday role with a great team, excellent benefits and plenty of variety, we'd love to hear from you.