Customer Service Lead

Excellent Management Opportunity! Well established and leading brand! Apply TODAY!

Are you experienced in leading a team within customer service, retail, operations or similar?

Can you reliably demonstrate strong leadership and customer service?

If so…. Read on and apply today!....

Whether you are in a senior leadership position currently, and looking for your next challenge or have strong experience in customer service and operations – we want to hear from you!

An exceptional and industry leading brand is on the lookout for a NEW Customer Service Manager in their offices in Tonbridge. They are a thriving and modern company, that prides themselves on great customer service, seamless quality and progression. A hardworking yet relaxed environment with a dedicated nature towards efficiency and great service!

This position will be to look after a busy team of 10 Customer Service Administrators, offering a range of services and operational planning across the company.

Duties:

• Liaise with customers regarding orders, repairs and quotes
• Tracking, reporting and closing orders and repair jobs
• Work with internal teams ensuring coordination with orders and processes
• Maintain strong relationships with key customers, acting a trusted adviser and first point of contact
• Oversee and support junior staff with training, guidance and processes
• Provide a seamless service to customers nationwide

Mon – Fri 9-5 in excellent offices in Tonbridge!!

With parking!

Salary £50,000-60,000

What we are looking for..

A successful candidate for this role will be able to demonstrate strong prior experience in leading a team with exposure to duties named above.

>>Do you know anyone that could be interested in this position?<<

If you’re reading this and it is sounding like a great match – don’t hang about!... Feel free to call Tabby at Recruitment Solutions 01892 540054 !

Apply with your CV today for immediate consideration!